Community Standards
Safe. Compatible. Women First.
A NOTE FROM LILY: These Community Standards apply to every Host and Guest on the Lily platform without exception. By joining our community, you confirm that you have read, understood, and agreed to these standards in full. They exist to protect every woman in our community, including you.
SECTION 1: OUR CORE VALUES
Everything Lily does is guided by five core values. These values are not aspirational; they are the active standard every member of our community is expected to uphold every day.
Safety — Every member of our community deserves to feel physically and emotionally safe in their home. We take safety seriously at every stage, from vetting to matching to ongoing placement.
Honesty — We expect every Host and Guest to represent themselves, their space, and their circumstances truthfully at all times. Misrepresentation of any kind is grounds for immediate removal.
Respect — Every woman in the Lily community deserves to be treated with dignity, regardless of her background, life circumstances, race, ethnicity, religion, age, sexual orientation, gender identity, disability, or family status.
Compatibility — Shared living works when expectations are aligned. We ask every member to engage genuinely in our compatibility process and to communicate openly with their housemate.
Community — Lily is more than a housing platform. We are a network of women supporting women. We ask every member to contribute positively to that spirit.
SECTION 2: STANDARDS FOR ALL MEMBERS
The following standards apply to every Host and Guest on the Lily platform without exception.
2.1 Honest Representation
Every member must:
• Provide accurate and truthful information on their application and profile
• Disclose any relevant circumstances that could affect a placement
• Keep their profile information current and accurate
• Never misrepresent their living situation, financial status, background, or identity
■ Providing false or misleading information at any stage is grounds for immediate removal from the platform and forfeiture of all fees paid.
2.2 Respect & Dignity
Every member must:
• Treat their housemate with consistent respect and courtesy
• Honor reasonable boundaries communicated by their housemate
• Refrain from any behavior that is threatening, intimidating, harassing, or demeaning
• Respect differences in lifestyle, background, belief, and circumstance
Lily has zero tolerance for discrimination, harassment, or abusive behavior of any kind — including behavior via text, phone, email, or any other communication channel.
2.3 Privacy & Confidentiality
Every member must:
• Respect their housemate's right to privacy in their personal space
• Never share their housemate's personal information with any third party without explicit consent • Never photograph or record their housemate without explicit consent
• Handle all personal information shared during the matching process with complete discretion
2.4 Platform Integrity
Every member must:
• Engage honestly and in good faith throughout the application and matching process
• Submit genuine, honest reviews upon placement completion
• Never attempt to manipulate, falsify, or misrepresent their review or rating
• Report any concerns about platform integrity to Lily in writing
2.5 Communication
Every member must:
• Respond to Lily communications within 48 business hours
• Communicate concerns directly and respectfully with their housemate before escalating
• Notify Lily in writing if their circumstances change significantly during a placement
• Submit all formal requests, including re-match requests, in writing via the designated form
SECTION 3: STANDARDS FOR HOSTS
In addition to the general standards above, Hosts agree to the following:
3.1 Home Standards
• Maintain the home in the condition presented during the Lily home inspection video call • Ensure all safety features remain functional — including working locks, smoke detectors, and carbon monoxide detectors
• Provide the Guest with reasonable access to all agreed shared spaces
• Not make significant changes to the home or shared spaces without advance notice to the Guest
3.2 Guest Privacy & Space
• Respect the Guest's right to privacy in their designated bedroom and personal space
• Never enter the Guest's bedroom without permission except in a genuine emergency
• Not monitor, surveil, or track the Guest's movements, schedule, or activities
• Provide the Guest with secure storage for their personal belongings
3.3 Financial Integrity
• Honor the financial terms agreed upon at the time of matching
• Not increase rent or fees during the agreed placement period without written mutual agreement • Not withhold agreed utilities or services as leverage in any dispute
• Handle the security deposit in accordance with the Living Arrangement Agreement
3.4 Welcoming Environment
• Actively contribute to a welcoming, inclusive, and supportive living environment
• Not create conditions that make the Guest feel unwelcome, uncomfortable, or unsafe
• Communicate household expectations clearly and respectfully
• Approach differences in lifestyle or habit with patience and open communication
SECTION 4: STANDARDS FOR GUESTS
In addition to the general standards above, Guests agree to the following:
4.1 Respect for the Home
• Treat the Host's home with care and respect at all times
• Keep their personal space and shared areas clean in accordance with the Living Arrangement Agreement • Report any damage — accidental or otherwise — to the Host promptly and honestly
• Not make alterations to the home without the Host's explicit written permission
4.2 Financial Responsibility
• Pay rent on time and in full in accordance with the Living Arrangement Agreement
• Honor all financial commitments agreed upon at the time of matching
• Communicate proactively if a financial difficulty arises — before it becomes a problem
• Settle all outstanding shared expenses upon departure
4.3 Household Harmony
• Honor the Host's reasonable household rules and quiet hours
• Communicate guest and visitor plans in advance per the Living Arrangement Agreement • Not bring individuals into the home who may compromise the safety or comfort of the Host • Contribute positively to the shared living environment
4.4 Commitment to Placement
• Honor the minimum six-month placement commitment made at the time of matching
• Provide written notice of at least 30 days if circumstances require early departure
• Engage honestly with Lily if a placement concern arises rather than abandoning the arrangement without notice
SECTION 5: ZERO TOLERANCE POLICIES
The following behaviors result in immediate removal from the Lily platform with no appeal. There are no exceptions to these policies.
• Physical violence or threats of violence of any kind toward a housemate, their children, pets, or property
• Sexual harassment or assault of any kind
• Discrimination based on race, ethnicity, religion, age, sexual orientation, gender identity, disability, national origin, or family status
• Deliberate property damage to the Host's home or the Guest's belongings
• Stalking, surveillance, or harassment of a housemate during or after a placement
• Sharing a housemate's personal information without consent
• Fraudulent background check — providing false identity or information to pass TransUnion screening
• Subletting or unauthorized occupants — Guests may not sublet their space or bring in additional occupants without written Host and Lily approval
SECTION 6: LILY'S ROLE & LIMITATIONS
We believe in complete transparency about what Lily does and does not do. Please read this section carefully before joining our platform.
Lily Will:
• Vet every Host and Guest through TransUnion background check
• Facilitate compatibility matching through our survey process
• Conduct home inspection video calls before every placement
• Send regular automated check-in communications throughout your placement
• Provide access to our full resource library including: Living Arrangement Template, checklists, and this document
• Review formal written complaints and determine impact on Founder Member status
• Provide referrals to professional mediators upon written request
• Source replacement matches when a formal re-match request is submitted
Lily Will Not:
• Mediate disputes between Hosts and Guests directly
• Enforce lease agreements or Living Arrangement Agreements
• Manage properties or tenancies
• Provide legal advice of any kind
• Guarantee placement timelines or compatibility outcomes
• Intervene in eviction proceedings
• Handle financial transactions between Host and Guest
• Be held liable for the outcome of any Host and Guest arrangement
Lily serves as a trusted matching and vetting platform. The relationship between Host and Guest is independent of Lily once a placement is confirmed.
SECTION 7: REPORTING A CONCERN
If you have a concern about your placement, please follow these steps in order:
Step 1 — Communicate Directly
Where it is safe to do so, raise the concern directly with your housemate using the communication approach outlined in your Living Arrangement Agreement.
Step 2 — Request Professional Mediation
If direct communication has not resolved the issue, contact Lily to request our mediator referral list. We will provide local and state mediation resources promptly.
Step 3 — Submit a Formal Complaint
If you believe a Community Standards violation has occurred, submit a written complaint to support@thelilypadinitiative.com including: your name and contact information, nature of the concern, date(s) of incident(s), and any relevant documentation. Lily will acknowledge within 48 business hours and review within 7 business days.
Step 4 — Request a Re-Match
If the placement cannot continue, submit a Re-Match Request via our online form. Lily will begin sourcing a replacement as promptly as possible. Timelines cannot be guaranteed.
EMERGENCY: If you are in immediate danger — call 911. Your safety always comes first. Lily support is not an emergency service.
SECTION 8: CONSEQUENCES FOR VIOLATIONS
Lily reviews all formal complaints and determines appropriate action based on the severity and nature of the violation. Possible consequences include:
Written Warning — For first-time minor violations with acknowledgment and written commitment to change
Probationary Status — Placement remains active but member is flagged for monitoring
Founder Badge Revocation — For violations affecting review standards or community conduct
Removal from Platform — For serious or repeated violations
Immediate Removal — For any Zero Tolerance violation — no appeal permitted
Lily's determination following a formal complaint review is final. Members have 14 days to submit a written appeal for non-zero-tolerance violations only.
SECTION 9: AMENDMENTS
Lily reserves the right to update these Community Standards at any time. Members will be notified of significant changes via email with a minimum of 30 days notice. Continued participation on the platform constitutes acceptance of updated standards.
SECTION 10: ACKNOWLEDGMENT & SIGNATURE
By joining The Lilypad Initiative as a Host or Guest, I confirm that I have read, understood, and agreed to these Community Standards in full. I understand that violation of these standards may result in removal from the platform.
________________________________________
Host or Guest Signature
Printed Name: _______________________________
Date: _______________
Role (circle one): HOST / GUEST